Refund Policy
At Good Finds Galore, we want you to be completely satisfied with your purchase. This Refund Policy outlines our guidelines for returns and refunds.
Return Window
You may return most items within 30 days of delivery for a full refund. Items must be unused, in their original condition, and in their original packaging.
Non-Returnable Items
Certain items cannot be returned, including:
- Personalized or custom-made items
- Perishable goods
- Intimate or sanitary items
- Sale or clearance items (unless defective)
How to Initiate a Return
To start a return, please contact us with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service.
Refund Processing
Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to your original payment method.
Exchanges
If you need to exchange an item for a different size or color, please contact us. We'll help facilitate the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.
Late or Missing Refunds
If you haven't received your refund after the processing period, please check with your bank or credit card company first, then contact us for assistance.
Contact Us
If you have questions about our Refund Policy, please don't hesitate to reach out to us.